Termini e condizioni d'uso

  • Articolo 1: Informazioni generali
  • Articolo 2: Tutela del consumatore
  • Articolo 3: Paesi di vendita
  • Articolo 4: Ordini
  • Articolo 5: Diritto di recesso
  • Articolo 6: Prezzi
  • Articolo 7: Consegna
  • Articolo 8: Fatturazione
  • Articolo 9: Condizioni di pagamento
  • Articolo 10: Proprietà

Article 1: General Information

Bisquis is a platform for the creation and management of online stores, the order until the necessary logistics for the final consumer, authorized to manage orders, logistics, delivery and processing of customer orders arising from online. The site www.bisquis.com specializes in the sale of Italian (made in Italy), or food and accessories. Every product available on the website www.bisquis.com has its own characteristics, respecting the labeling: trade name, ingredients, quantity, net weight. The photographs are loyal to the product that will be shipped to the customer, but have no contractual value. Therefore, Bisquis not be held responsible for any discrepancies between the photos presented on the website and the product delivered (eg. Changing the color of the label by the manufacturer, etc..).

Article 2: Consumer protection

All the shops listed on Bisquis abide by the rules of HACCP (reg. 852/2004 and 178/2004 reg) for the production, packaging, storage, control and storage of the goods and ensure the traceability upstream of the products. Bisquis selects its suppliers according to the basic principles of HACCP, in order to protect consumers and to ensure, as far as possible, its intervention in the food chain.

Article 3: Countries of sale

Items for sale on the site www.bisquis.com are intended for all European Union countries, with the same conditions of payment, delivery and consumer protection. European Union countries: Luxembourg, the Netherlands, Austria, Ireland, Sweden, Denmark, Belgium, Germany, UK, Finland, France, Spain, Italy, Greece, Cyprus, Slovenia, Czech Republic, Malta, Portugal, Slovakia, Poland , Hungary, Estonia, Lithuania, Latvia, Bulgaria, Romania. In short, Switzerland and Norway.

Article 4: Orders

The order, the Customer declares to have read all the information provided to him during the purchase process and accept the general conditions of sale and payment as described below. The Client, once the purchase process online, will print or save an electronic copy, or, in any case, to keep these general conditions of sale, subject to the provisions of art. 3 and 4 of Decree No. 185/1999 on distance selling. The customer is not entitled to damages or compensation, and any contract or tort liability for direct or indirect damages to persons and / or property, caused by lack of acceptance, even partial, of an order. The sale will be considered final upon receipt of full payment from the buyer and the shipping will be scheduled within 48-72 hours after confirmation of payment, unless otherwise agreed transactions between the two parties entered into, the seller and the customer Bisquis (often required in relation to the wholesale, sometimes it takes several days to produce fresh produce or the payment can be negotiated depending on the existing business relationship, see chapter on payments).

Article 5: Right of withdrawal

Under the Dlg. 22/05/1999, n ° 185, the customer is entitled to withdraw from the purchase contract. To exercise this right, the customer must send Bisquis a notice by registered letter with acknowledgment of receipt within 10 working days from the date of receipt of the goods to: Andrea Orazzo - Via Aie 35-67020 Prata D'Ansidonia (AQ) - ITALY . Bisquis proceed to charge back the cost not before the receipt of the returned goods by transfer of the amount charged to the credit card or by bank transfer, in which case, the Buyer shall provide to the bank on which the reimbursement (Cod . IBAN and BIC). The right of withdrawal is subject to the following conditions: 1 The law applies to product purchased in its entirety. You can not exercise the withdrawal of the product purchased. 2 By law, the shipping costs for return of the goods shall be borne by the customer. 3.Dispatch until the certificate of receipt in our warehouse is under the responsibility of the customer. 4 In case the goods are damaged during shipping, Bisquis will notify the customer (within 5 working days of receipt of the goods in their stores) to enable him to file a complaint against the carrier of his choice and obtain a refund of the value of well (if insured). In this case, the product will be made ​​available to the customer for the return and, at the same time, the withdrawal request will be canceled. 5 Bisquis not responsible in any way for damage or theft / loss of goods returned by uninsured shipments. 6 The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or contents) in cases where Bisquis finds: - The lack of the outer and / or envelope containing the product purchased (eg. pasta, cookies, etc..); - Damage to the product for reasons other than transportation. In case of forfeiture of the right of withdrawal, Bisquis will return to sender the property purchased addebitandogli the applicable shipping costs.

Article 6: Price

The products are intended for non-professional customers (private individuals), but also to professionals (companies or public bodies) resident or domiciled in Italy or abroad. The prices are not inclusive of shipping costs, which will be invoiced separately. Customers bear the VAT will have to provide their name and VAT which will be subject to verification. In the absence of a VAT or a VAT invalid no order will not be processed. It is the responsibility of Bisquis require the customer to provide a valid VAT number. Bisquis shall in no event be liable for any delays resulting from lack or non-validity of the VAT number provided by the customer.

Article 7: Delivery

The purchased products are ready to ship within 2-3 working days from the date of order, subject to temporary unavailability of the product. The buyer is responsible for checking the integrity of the packages at the time of delivery and is recommended to refuse the parcel if the package integrity does not conform. Bisquis is in no case responsible because it guarantees the customer a packaging which conforms to the time the ns. stock. Any problems concerning the physical, correspondence or completeness of the products received must be reported within 7 days of delivery. When ordering, you will be asked for your telephone number, billing address and the delivery address. Are required to ensure the successful performance of the delivery. Bisquis is not responsible for the validity of these three elements as it is based on evidence submitted by the customer during the order process, and can not be held liable for any delays or non-delivery in this case. You will be provided a tracking number to allow traceability of your products. In the case of non-collection, you will be issued with a notice from the carrier with a customer number to possibly arrange for delivery. After 2 missed deliveries (2 days) for any reason whatsoever and if within that period, the package has not been picked up at the warehouse of the carrier in place, the order will be automatically canceled. In remote area, you can not deliver the package, and must be specified a different delivery address. It will be edited by Bisquis, contact the customer to agree a new delivery address. The prices of shipments must be calculated based on the volumetric weight of packages. To automatically generate a quote before you buy, you can go to the shopping cart, fill in the details (address, destination country and postal code) and you can see the price that will be charged for delivery. You can still view the pricing table or contact info@bisquis.com for any needs in this regard. For customers residing or based in Abruzzo (Italy), will be proposed at time of order pick-up at the store (free). A confirmation email will be sent to the customer when he can pick up the neck.

Article 8: Billing

For every order placed on www.bisquis.com, Bisquis issue a proforma invoice regarding the products ordered. This proforma invoice has for the sole purpose of anticipating the customer the detail of the expedition, but it has no value. An invoice, will be valid to all intents and purposes, will be delivered to the customer with the goods. For the issuance of the invoice Gucci will refer to the data provided by the Customer.

Article 9: Terms of payment

All payments made ​​in Euro can expect. Bisquis not be held responsible in the event that the amount in the currency chosen by the customer undergoes changes. Payment is made using Credit Cards Visa, MasterCard, American Express and PayPal through online transaction. All this will happen in safe mode using encrypted SSL protocol secure a total guarantee for the buyer. To request permission X-pay collects data relating to the transaction and inserts them in the international circuits authorized in the same manner of transactions at POS materials. For the notification of the outcome, the bank server broadcasts two emails: one at the dealer and a buyer, in which are summarized the transaction data (store, date and time of transaction, amount, outcome). In case of cancellation by the customer, or in the case of rejection of the contract by Bisquis will be asked by the seller cancel the transaction and the transfer of any amount already charged. The release times of the order amount from their initial efforts depend exclusively on the banking system and can reach up to their due date (24 days from the date of authorization). Once the cancellation of the transaction, Bisquis shall not, under any circumstances, be held liable for any damages, direct or indirect, caused by delayed-release by the banking system. Bisquis reserves the right to require the customer information (eg. Landline phone number) or sending copies of the documents proving the ownership of the paper used. In the absence of the required documentation, Bisquis reserves the right not to accept your order. At no time during the purchase process Bisquis is able to know information about the buyer's credit card as they are transmitted via secure connection directly to the bank that handles the transaction. In no case, therefore, Bisquis be held responsible for any fraudulent use of the credit card by a third party upon payment of the products purchased on the website. Alternatively, you can pay by bank transfer. With the advance bank transfer, orders will be dispatched only to credit the amount due on account of Bisquis which must be within 8 working days from the date of acceptance. Go beyond those limits, the order will be automatically canceled. As ordered by the customer will be kept until receipt of proof of payment, to be sent to Bisquis by fax (+39 ...)., Or e-mail (info@bisquis.com). The purpose of the bank transfer must contain the following information: - the reference number of the order; - The date of the order; - Name and surname of the order.

Article 10: Property

The online store www.bisquis.com is the property of Andrea Orazzo with operational headquarters in via Aie 35-67020 Prata D'Ansidonia (AQ) - Italy, the exclusive owner of all rights reserved or issued for the purpose of publication of the elements incorporated into the site: texts, commentaries, and photographs. All rights are reserved. Any kind of use of the reproduction of the elements presented in this site is prohibited.